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Improvement of functioning of the protection and rescue system

Liflet 112

On 2 October 2015, an Operational-Communication Centre -112 of the Ministry of Interior of Montenegro was officially opened. The aim of the centre is enable timely respond to all risks and create conditions for efficient management of emergencies. The Directorate for Emergency Management of the Ministry of Interior, through 112 Centre, as a separate organisational unit, notifies relevant bodies and other protection and rescue actors about emergencies. OCC 112 includes receiving and forwarding of calls to emergency services and specialised units, as well as automatic management of answering systems, related to both public and private security.
The importance of establishment such a system for citizens is in the possibility to receive assistance from all emergency services which are part of the protection and rescue system in the shortest possible time, by calling 112 – the unique European emergency phone number which is available in all EU Member States as well as in many other countries.
112 Number consolidates all emergency call systems. In Montenegro, numbers of all other emergency services – police (122), protection and rescue units (123), and emergency medical aid (124) will continue to function. By dialling 112, these services could also be reached as the calls will be forwarded to them.

OCC 112 system covers the whole territory of Montenegro through centres in Podgorica, Bijelo Polje and Bar.

More information on 112 number you can find in the 112 Leaflet, developed by the Directorate of the Emergency Management and FORS Montenegro within the project "Cross-border Fire Protection", funded by the European Union, within Cross-border Cooperation Programme Bosnia and Herzegovina – Montenegro.

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